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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jodi Sciortino

September 24, 2024

5  out of  5
rating by Jodi Sciortino
"Sue Madden and her staff have been nothing but great to us. My husband and I recently moved her from MO. We were shocked that (Megan) was able to lower our rates for more coverage. Helping us find what we needed insurance wise with a friendly experience each and every time we call or stop in. Thank you so much great customer service."
We responded:
"Thank you so much Jodi for the kind words! We appreciate you very much!"
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Cheryl Campbell

August 7, 2024

5  out of  5
rating by Cheryl Campbell
"Very satisfied with this office. Very responsive by email. Has worked well with me for a move into the state, and out of it. Cherie is such an asset to this office!"
We responded:
"Thanks Cheryl for the kind words. Cherie is a true asset to the office! Thank you again for the review!"
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Troy Backhaus

April 19, 2024

5  out of  5
rating by Troy Backhaus
"I didn't actually go there"
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ANG NGUYEN

April 15, 2024

5  out of  5
rating by ANG NGUYEN
"I’ve been a loyal customer of Sue Madden State Farm Insurance for over a decade now, and I continue to be impressed by the exceptional service provided by Sue and her team. Their efficiency, precision, and competitive premiums have kept me with them for all my insurance needs, from home to auto coverage. Sue Madden State Farm is truly an outstanding insurance firm"
We responded:
"You have been a loyal customer Mr. Nguyen and we appreciate your business and very kind words. Thank you so much! "
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Rom Cïábar

February 19, 2024

5  out of  5
rating by Rom Cïábar
"They are very friendly and willing to address my specific needs as I own multiple vehicles. Their office is welcoming and pleasant."
We responded:
"Thank you so much Rom! We appreciate you!"
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Salem Al shamsi

January 23, 2024

5  out of  5
rating by Salem Al shamsi
"Good company for insurance and great stuff (David ,good person )"
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katie hauser

October 6, 2023

5  out of  5
rating by katie hauser
"Love Sue Madden State Farm!! Excellent team and great experience!! 😁😁😁"
We responded:
"Thank you Katie!"
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Kiley Crowley

September 15, 2023

5  out of  5
rating by Kiley Crowley
"Sue Madden State Farm has always been there for my families needs! Anytime I have a question her and the team are ready to help me and have all the answers I need!"
We responded:
"Thanks Kiley! We love working with you!!"
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dan knoll

August 3, 2023

5  out of  5
rating by dan knoll
"Sue Madden State Farm Insurance is very good. Sue and her team are kind, helpful, awesome and professional. Every person at her office does a very good job. All the people at her office do a good job of answering my questions. Thank you so much Sue Madden State Farm Insurance team. Dan Knoll"
We responded:
"Thanks Dan! We really appreciate long time, loyal customers as yourself!"
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shelly Lenoir

July 11, 2023

5  out of  5
rating by shelly Lenoir
"Ann helped me with somethings that I didn't understand."
We responded:
"Thank you Shelly for your kind review! Have a great 4th of July!"
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M. Smith

July 6, 2023

5  out of  5
rating by M. Smith
"Helpful and very prompt if in an accident."
We responded:
"Thanks Merlene!!"
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Kim Davis

May 17, 2023

5  out of  5
rating by Kim Davis
"Sue Madden and especially her office manager Anne go above and beyond for their clients!! I highly recommend her. They take great pride in their work."
We responded:
"Thanks for the kind words Kim. Anne really does a great job and really cares for clients like you. So nice to have you back!!"
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Marsha Holm

March 31, 2023

5  out of  5
rating by Marsha Holm
"Great team! I had a question concerning one of my policies and it was answered promptly and professionally. I switched from the agent I had to Sue's agency and am so glad I did."
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Colette F Corbin

February 13, 2023

5  out of  5
rating by Colette F Corbin
"Thank you, Cherie, for reimbursing my lockout. That certainly lessens the sting!"
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Brandon Riha

February 6, 2023

5  out of  5
rating by Brandon Riha
"I couldn’t be happier with my experience at Sue Madden State Farm! Anne reviewed my policies and was able to save me money monthly. Everyone there is helpful and friendly."
We responded:
"Thanks Brandon!"
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Lalania Hase

October 13, 2022

5  out of  5
rating by Lalania Hase
"I am 100% satisfied... I had spoke with someone over the phone and I was given detailed quotes within 24 hrs .. I appreciated the quick response..but I still had questions I am more of a face to person .. I was given the opportunity to do a phone conversation after hours so I could sit down at home and ask questions.. but I still really wanted to be there and be shown and walked through what everything was and what ot meant... so again I was giving the opportunity to come in after hours after work to discuss my needs and what would best fit my situation!! I am greatful for the complete breakdown and not feeling rushed or pushed into anything .. Thank you!!"
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Dawn Miller

April 27, 2022

5  out of  5
rating by Dawn Miller
"We've been with Sue Madden and State Farm for many years, for homeowners and auto insurance. Everyone in the office has always been extremely helpful and friendly and always makes time to answer any questions we have."
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Gurinder Sundal

April 18, 2022

5  out of  5
rating by Gurinder Sundal
"We have had a such a good experience with the office. We always felt like they had our back. We had one claim and it was so well handled. I would definitely recommend them as your insurance provider."
We responded:
"Thank you so much Gurinder! We really appreciate your-kind words and taking the time to let us know. Thank you very much!"
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John Stamm

March 23, 2022

5  out of  5
rating by John Stamm
"Contacts by phone and email were handled very professionally, efficiently and in a friendly manner."
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Barbara Chase

March 1, 2022

5  out of  5
rating by Barbara Chase
"State Farm staff is very helpful and I am happy with my insurance."
We responded:
"Thanks Barbara! We appreciate you as a client."
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Christina Dobrovolny

February 3, 2022

5  out of  5
rating by Christina Dobrovolny
"Anne Lindner was super responsive and helpful and patient with my many emails!"
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Jayne-Dean Bredlau (The GREENSTED)

February 2, 2022

5  out of  5
rating by Jayne-Dean Bredlau (The GREENSTED)
"I have been with Sue Madden State Farm for many years. We have car, homeowners and now business insurance policies with State Farm. They have never failed to respond quickly and efficiently to our needs whether it's a vehicle/deer collision, mortgage insurance for our new home, or a recent recent vehicle claim for my daughter. When we started our small farm business in 2017, they stepped right up with vendor and later workman's comp insurance. Last December a wild winter snow and wind storm took down our vegetable high tunnel structure and our building was without electricity for 16 hours. One phone call and a claim was opened, awaiting my information. A few weeks later, our business disaster was covered IN FULL. I've had people tell me numerous times "State Farm is so expensive." Then complain when their insurance doesn't cover them. I can't afford to NOT stay with State Farm. (their multi-policy discounts are awesome). They are like a good neighbor. Always there for us."
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Peggy Sullivan

January 31, 2022

5  out of  5
rating by Peggy Sullivan
"She and her team are great. Every time I need something they get me taken care of. The best part is they always make me feel important."
We responded:
"Thanks Peggy! We appreciate you!!"
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John Evans

September 8, 2021

5  out of  5
rating by John Evans
"Always helpful and Friendly. They aren't in business to just take your money. They make you fill like your one of the family and that they have your back."
We responded:
"Thanks John! You are very kind. We appreciate you and your family."
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Jackie Buringa

June 26, 2021

5  out of  5
rating by Jackie Buringa
"I recently bought my first car and everyone at Sue Madden Insurance was friendly, helpful, and responsive. And I got great coverage for a reasonable price. I highly recommend and I have to give a special shout out to James for being so awesome!"
We responded:
"Thanks Jackie! I am so glad we could help you with your first car. James has been a great addition to the office ~ thank you for the great review!"